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ReXdesk FAQs

chevron-rightCAN we monitor live data?hashtag

Yes, options for Live trace are available.

chevron-rightWhy is ReXgen not getting interfaced with the ReXdesk?hashtag

Please ensure that you have installed the driver. If not, you can find it under the influx technology folder under the start menu.

chevron-rightWhat are the main features available with ReXdesk?hashtag

CAN live view, filter, trigger, sleep modes, and DBC options.

chevron-rightWhat are the supported data formats?hashtag

csv, mf4, mat, asc, blf

chevron-rightWhy my logger is not getting Detected?hashtag

Ensure the ReXgen Driver is installed on your computer; refer to the ReXgen Support page for instructions.

chevron-rightWhy is ReXdesk not opening after installation?hashtag

Make sure that Visual C++ Redistributable x64 is installed. Click here arrow-up-rightfor all software links

chevron-rightWhy does exported CSV data have gaps in it?hashtag

ReXdesk Doesn’t export data after Interpolation or Resampling; the data is recorded and timestamped as received from the CAN bus. The gaps will be due to the difference in the transmission rate of various CAN messages.

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