# ReXgen Air FAQs

<details>

<summary>What happens if the logger storage gets full?</summary>

The logger can continue logging after deleting the first file on a FIFO basis or can stop logging and be configured via ReXdesk, which has the option to format the logger. (FIFO is enables by default.)

</details>

<details>

<summary>Can we interface rexgen with KBOX?</summary>

Yes, It will work with Kbox, but you will need to power the KBox from a separate power source since ReXgen doesn’t have Auxilary Power Out

</details>

<details>

<summary>Where can I get the Driver installer?</summary>

It is available under the influx technology folder in the Start menu.

</details>

<details>

<summary>Where can I find the Pinout details for ReXgen Air?</summary>

[<mark style="color:blue;">ReXgen Air Pinout details</mark>](https://docs.influxtechnology.com/pinouts-inlfux-products/pinouts-influx-product-range/rexgen-air)

</details>

<details>

<summary>What is the current consuption of ReXgen Air?</summary>

* Normal (usage without Cloud) <120mA at 12V
* Normal (usage with Cloud) <300mA
* Normal sleep <21mA
* Deep sleep <10mA

</details>

<details>

<summary>How to enable Pass-thru funtionallity of a ReXgen Air logger (J2534)?</summary>

[ReXgen as Pass-Thru](https://docs.influxtechnology.com/rexgen-series-product-manuals/rexgen-j2534-guide/rexgen-as-pass-thru)

</details>

<details>

<summary>How to get real-time physical data?</summary>

ReXgen Air doesn't provide real-time physical data; the user will have to retrieve the data log and post-process using a DBC file to view the physical data.

</details>

<details>

<summary>Is it possible to have 4-channels CAN FD?</summary>

Yes, separate products support those configurations.

</details>

<details>

<summary>Why is my ReXgen AIR not uploading data to FTPS server?</summary>

There could be several reasons:

1. Ensure that the SIM card is active and has sufficient data.
2. Ensure that the GPRS/LTE antenna is connected to the Logger.
3. Check the Server and APN settings of the logger

</details>


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