ReXgen Air FAQs

What happens if the logger storage gets full?

The logger can continue logging after deleting the first file on a FIFO basis or can stop logging and be configured via ReXdesk, which has the option to format the logger. (FIFO is enables by default.)

Can we interface rexgen with KBOX?

Yes, It will work with Kbox, but you will need to power the KBox from a separate power source since ReXgen doesn’t have Auxilary Power Out

Where can I get the Driver installer?

It is available under the influx technology folder in the Start menu.

Where can I find the Pinout details for ReXgen Air?

ReXgen Air Pinout details

What is the current consuption of ReXgen Air?

• Normal (usage without Cloud) <120mA at 12V

• Normal (usage with Cloud) <300mA

• Normal sleep <21mA

• Deep sleep <10mA

How to enable Pass-thru funtionallity of a ReXgen Air logger (J2534)?

ReXgen as Pass-Thru

How to get real-time physical data?

ReXgen Air doesn't provide real-time physical data; the user will have to retrieve the data log and post-process using a DBC file to view the physical data.

Is it possible to have 4-channels CAN FD?

Yes, separate products support those configurations.

Why is my ReXgen AIR not uploading data to FTPS server?

There could be several reasons:

1. Ensure that the SIM card is active and has sufficient data.

2. Ensure that the GPRS/LTE antenna is connected to the Logger.

3. Check the Server and APN settings of the logger