ReXdesk FAQs

CAN we monitor live data?

Yes, options for Live trace are available.

Where can we find the software links?

Software Links

Why is ReXgen not getting interfaced with the ReXdesk?

Please ensure that you have installed the driver. If not, you can find it under the influx technology folder under the start menu.

What are the main features available with ReXdesk?

CAN live view, filter, trigger, sleep modes, and DBC options.

What are the supported data formats?

CSV, MF4, mat, asc, blf

Why my logger is not getting Detected?

Ensure the ReXgen Driver is installed on your computer; refer to the ReXgen Support page for instructions.

Why is ReXdesk not opening after installation?

Make sure that Visual C++ Redistributable x64 is installed. Click here for all software links

Why does exported CSV data have gaps in it?

ReXdesk Doesn’t export data after Interpolation or Resampling; the data is recorded and timestamped as received from the CAN bus. The gaps will be due to the difference in the transmission rate of various CAN messages.